At Blue River Doxies, we understand that welcoming a Dachshund puppy into your home is a joyful and life-changing experience. We are committed to making sure both you and your new puppy get the best possible start together. However, we also know that life can be unpredictable, and sometimes plans need to change. That’s why we’ve created a clear and compassionate Refund Policy—designed to support you while always prioritizing the well-being of our puppies.
Our Commitment to Quality and Care
At Blue River Doxies, we take great pride in raising healthy, happy, and well-socialized Dachshund puppies. Each puppy receives top-quality care, including regular veterinary check-ups, up-to-date vaccinations, and early socialization to help them grow into confident, loving companions. Our mission is to match every puppy with the perfect forever home—one where they’ll be cherished and able to thrive.
Customer-Friendly Refund Policy
We hope that every puppy finds its forever home with you. However, we understand that circumstances may change after a purchase. If, within 48 hours of purchasing your puppy, you find that you are unable to continue with the commitment, we offer a flexible and customer-friendly refund policy. This policy is designed to provide you with options, while prioritizing the well-being of our puppies.
Options for Returns
To make the return process as smooth and stress-free as possible, we offer the following options:
1. Exchange for Another Puppy
If the Dachshund puppy you’ve purchased isn’t the right fit for your family, we offer a one-time option to exchange your puppy for another available one. The exchange must be for a puppy within the same price range or lower. Our team will work closely with you to help find a puppy that’s a better match for your lifestyle and preferences—because the right fit matters to both you and your pup.
2. Partial Refund
If an exchange isn’t the best solution, we may offer a partial refund of the purchase price. The refund amount will depend on the specific circumstances, and all details will be communicated clearly and fairly. At Blue River Doxies, we value transparency and strive to handle every situation with care and understanding—for both you and your puppy.
Our Priority: Ensuring Happy Homes
The happiness and well-being of our puppies are our top priorities. Our goal is to place each puppy in a loving and responsible home where they can thrive. This refund policy is designed to ensure that every puppy is in the best environment, and that you feel supported throughout the process.
How to Initiate a Return
If you need to return your puppy, please follow these steps:
1. Contact Us
Reach out to us within 48 hours of your puppy’s purchase. You can contact us via phone or email, and we will promptly assist you in discussing your situation.
2. Provide Details
Let us know your reasons for the return and whether you would prefer an exchange or partial refund. Our team will guide you through the next steps and provide any additional information you may need.
3. Arrange Return
We will coordinate the safe return of your puppy. Our team will provide you with clear instructions to ensure the process is smooth and respectful for both you and the puppy.
Our Support for You
At Blue River day Doxies, we are here to assist you every step of the way. Whether you have questions about our refund policy, need guidance on puppy care, or simply want to share updates about your new puppy, we are always available to help. We are committed to making your experience with us as positive and fulfilling as possible.
Thank You for Choosing Blue River doxies
We are grateful for the trust you place in us to help you find your perfect Dachshund. Bringing a puppy into your life is a special journey, and we are honored to be a part of it. If you have any questions about our refund policy or need assistance, please don’t hesitate to contact us.
Visit Blue River Doxies today to learn more about our puppies, our policies, and how we can help you welcome your new furry family member into your home.
Thank you for choosing Blue River Doxies – where love, care, and companionship begin!